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Technical support

Welcome to the Tumaker technical support site

(+34) 943 94 38 55

09:00 a 17:30h
(Monday to Friday)

Personal information

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Product dates

Model *

Serial number *

Invoice *

Accepted file types: jpeg, jpg, png, pdf, Max. file size: 5 MB.

* Max file size limit: 5MB.

* Files allowed (jpeg, jpg, png, pdf)

Incident data

Imágenes de la avería *

Accepted file types: jpg, gif, png, pdf, mp4, mov, m4v, 3gp, avi, Max. file size: 25 MB, Max. files: 7.

* Max size limit per file: 25MB.

* Allowed formats: zip, tar, jpg, gif, png, pdf, mp4, mov, m4v, 3gp, avi.

Posibles errores del producto *

Defective material

Packaging error

Lack of merchandise

Nozzle does not extrude filament

The piece does not adhere to the bed

Doesn't fill properly

Doesn't close the last layer

Layer offsets

Clogged extruder

Stop extruding during printing

Cracks in the first layer

"Warping" some corners are peeled off

Others

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